休暇から戻ってきました

休業期間中にいただいた電子メールについては、今日から順次回答させていただきます。本日より、すべてのご注文が正常に処理されるようになりました。従って、通常通りご注文するいただけます。
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-- 8seasons チーム

NOTICE

Announcement: Important Update Regarding 8Seasons' Product Focus
Dear Valued Customer,
We're updating you about an upcoming change at 8Seasons: we will now focus on ready-made jewelry, featuring high-quality materials such as stainless steel, brass, and sterling silver.
Please note that we have stopped listing new jewelry findings, and all existing findings will be phased out after Oct. 30. Rest assured, however, that all currently listed items remain available for purchase, and orders will be processed and shipped as usual.
Please visit our sister site, DoreenBeads.com to buy jewelry findings after Oct. 30, where the selection is constantly expanding. All products, pricing, discounts, and account details—including VIP benefits, order history, shopping cart items, and coupons—will be seamlessly transferred to Doreenbeads.com for a smooth shopping experience.
For any questions or concerns, please check out our FAQ section here >

ライブチャット

お問い合わせ

ご注文

1) Q: What are the changes in the product categories on the 8seasons.com?

A: In order to focus more on providing high-quality products, we have decided to adjust our product line to focus only on high-quality metal materials Finished Jewelry, including stainless steel and brass, with sterling silver products also being gradually introduced. Jewelry findings will no longer be available after Oct. 30, 2025.

2) Q: What if I want to buy accessories?

A: You can visit our sister website Doreenbeads.com, which mainly sells jewelry accessories, providing you with more choices and convenience. Doreenbeads.com is another website under our umbrella, the prices and shipping costs are the same as 8seasons.com, please feel free to place your order. We will continue to be committed to protecting the security of your personal information, and the privacy policy of the website remains unchanged, so you can shop with confidence.

3) Q: Will my shopping cart, wishlist and my account information be affected?

A: Your personal information, shopping cart, wish list and other data will be fully retained and will not be affected by this revision. However, the jewelry findings in the shopping cart and wish list will be invalid and will no longer be sold.

4) Q: Do I need to re-register my account on Doreenbeads.com?

A: No, you can log in to Doreenbeads.com directly with your 8seasons.com account. Your shopping cart, wishlist, order information, address book and personal account information will be synchronized to Doreenbeads.com.

5) Q: Are there any after-sales services for accessories purchased on the 8seasons.com?

A: Of course, all products purchased on the 8seasons website still enjoy our after-sales service guarantee, including return and exchange policies and customer support.

6) Q: Can I still enjoy the same VIP discount on Doreenbeads.com?

A: Yes, you will enjoy the same VIP discounts and benefits at Doreenbeads.com as at 8seasons.com.

7) Q: I am a Club member, is it still valid in Doreenbeads.com?

A: Yes, you can still enjoy the same club benefits at Doreenbeads.com. If you are not a member currently, you can also join at Doreenbeads.com, the rules are the same as 8seasons.com.

8) Q: Will my account manager change after the transition to Doreenbeads? How can I reach customer service after the transition?

A: No, your account manager will remain the same. You're welcome to reach out through Doreenbeads'official email, or you can continue contacting us via 8Seasons'official email as before. Rest assured, your dedicated support team will stay unchanged.

9) Q: In addition to the products, are there any other differences between Doreenbeads.com and 8seasons.com?

A: In addition to the products, Doreenbeads.com and 8seasons.com are almost the same: shipping calculation, order calculation, discounts, etc. are the same. You can rest assured to place orders on Doreenbeads.com.

10) Q: Does Doreenbeads.com also have WEEKEND deals?

A: Yes, Doreenbeads.com also has a weekend promotion of US $0.99 every week.

11) Q: Can I find the order record I placed on 8seasons.com in Doreenbeads.com?

A:
1) If you have the same email address for both your 8seasons.com and Doreenbeads.com accounts, you can log in using your 8seasons.com username and password, then your shopping cart, wishlist, order information, address book and personal account information will also be merged. You can check the order information on Doreenbeads.com and 8seasons.com at the same time.

2) If your account email address on 8seasons.com is different from that on Doreenbeads.com, then choose any account to log in, and please contact us for specialized processing of merging the information of your two different accounts.